Shipping policy
1. Shipping Destinations
We currently ship our products to countries within Europe.
2. Order Processing
Orders are typically processed within 24 business hours, excluding weekends and public holidays.
3. Shipping Carriers
Orders are shipped using one of the following carriers, depending on the destination and the nature of the order:
- La Poste
- Colissimo
- Mondial Relay
The shipping carrier is selected by the seller based on logistical requirements.
4. Delivery Times
Estimated delivery times are as follows:
- France: 2–4 business days
- Europe: 3–5 business days
Please note that these delivery times are estimates only and may vary depending on the destination and the performance of the shipping carrier.
5. Shipping Fees
Shipping costs are calculated at checkout.
Free shipping is available on all orders over €29.
6. Order Tracking
A tracking number may be provided, depending on the shipping carrier used, allowing you to track the progress of your shipment.
7. Delivery Delays or Issues
If your order is delayed, we recommend contacting the shipping carrier first. You may also reach our customer support team at:
8. Returns
The conditions governing returns are not detailed in this Shipping Policy.
Please refer to our Return & Refund Policy for complete information.